How care works

Four steps. No waiting room.

Visits happen through a secure telehealth platform. Your licensed provider reviews your intake before any prescription is issued.

Woman using her phone while sitting by the sea

Online visit

A short health intake from home. No waiting room.

Care team member reviewing information on a laptop

Provider review

A licensed provider reviews it and, if appropriate, writes your plan.

Man receiving a navy delivery box at his front door

Shipped to you

Your medication and supplies arrive in discreet packaging. Shipping is included.

Ongoing care

Check-ins, messaging and dose changes, with no new visit fee.

One price, shown up front

One monthly price. Your online visit, provider messaging and shipping are included. No charge unless a licensed provider approves treatment.

Pharmacy relationship

Prepared and shipped by a licensed pharmacy

Prescriptions written by LocumTele providers are sent to VSDH, a state-licensed pharmacy, which prepares, labels and ships your medication under an individual prescription. StrongMED Health is a telehealth platform. It is not a pharmacy and does not compound or manufacture medications.

When am I charged?

You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.